We install, operate and maintain your electric car chargers

It depends on three things: the power available in the supply, the distance between the electrical panel and the bay (which is what decides the building work) and how many points are installed at once. One point in a single-family home and a pre-installation for twenty bays in a communal car park have nothing in common. In the initial technical survey, which is free, we give you a specific figure and how much of it the incentives can cover.

It depends on the power and the type of site. An installation in a single-family home is usually resolved in three days; a project in a residents’ association or a business needs a prior survey, dealings with the distribution network operator and certification, and the usual timescale is one week. In the initial technical survey we give you a specific date.

A supply with enough power (or dynamic load balancing where there is not), the ducting from the electrical panel to the bay, and certification of the installation before the competent authority in your region. In a residents’ association you also have to notify the association in advance. The design, the dealings with the distribution network operator and the certification are ours to handle.

In a home the usual choice is a 7.4 kW single-phase point, which covers the daily use of a private car without having to think about it. Three-phase reaches 11 or 22 kW, which is what makes sense in a business, a hotel or a fleet, where the vehicle stops for fewer hours. Above that you are into DC rapid charging, for service stations and on-street sites. What sets the real power is not the charger but the available supply: that is why the survey starts by measuring it.

In most cases, no. Dynamic load balancing shares the available power between the active points, so the installation works within the existing supply. Only when simultaneous demand exceeds the available headroom do we propose an upgrade, and in that case we handle the application with the distribution network operator.

Our platform monitors the status of every point in real time and raises an alert on any failure or degradation. We act according to the contracted SLA without waiting for the customer to report it. Most incidents are resolved remotely.

Spanish horizontal property law allows a charge point for private use to be installed in your own bay without approval at a general meeting: notifying the association in advance is enough. Where the installation is for shared use, an agreement is required.

Yes. Our management platform communicates over the OCPP standard, so we manage chargers from different manufacturers on the same network and in the same panel. That avoids being tied to a single hardware vendor.