An installed charger is not a business until somebody sets the price, bills the session, answers the user who calls at ten at night and settles the money every month. That is what we take on, as the CPO of your network.
An installation has a beginning and an end. Operation does not: it starts on commissioning day and never finishes.
From then on somebody has to decide what the kWh is charged at and revisit it when the market moves. Somebody has to give access to some users and not others. Somebody has to bill, issue the invoice and settle. Somebody has to answer the driver who cannot start the session. And somebody has to know, at the end of the month, whether the network is making or losing money.
Most owners of a small network find this out after signing for the installation. That is when the charger stops being an asset and becomes a task.
We define and maintain the pricing policy: per kWh, per unit of time, per time band or per user type. And we revisit it when the cost of energy changes, which is exactly what nobody does.
Automatic billing of every session, receipt issued to the user and periodic settlement to the network owner, with the breakdown of energy, fees and taxes.
Who can charge and on what terms: residents, employees, fleet, customers or the general public. Additions, removals and permissions, without you having to touch anything.
The driver who cannot start the session calls somebody. That somebody is us, not your reception desk or your building manager.
Your points reachable from other platforms and apps over the OCPP standard, so that drivers who are not yours use the network too.
A periodic report with availability, sessions, energy delivered, revenue and cost. The picture of whether the investment is paying off.
Not every client wants the same thing. A residents’ association does not want to hear the word tariff; a hotel chain with its own network wants the control. We work in three ways.
We take on the complete operation of the network. We set and revisit the tariffs within the framework we agree, we bill, we support the user and we settle with you. You manage nothing and you receive a report and a payment.
For whom: residents’ associations, hotels, retailers and any owner who wants the asset without the task.
We give you the management platform and the initial configuration, and you operate it. We keep technical support and training for your team, but the decisions on tariff, access and users are yours.
For whom: companies with their own team, operators running several sites and anyone who wants control of the data.
We take the technical side (platform, tariffs, incidents, roaming) and you keep the relationship with the user and the commercial policy. It is the usual arrangement in public and semi-public networks where the brand of the site matters.
For whom: shopping centres, service stations, local councils and fleets.
It is what everybody asks in the second meeting. This is how the money moves in a network we operate.
The session is billed through the platform at the moment of charging, with the price visible before it starts. The user gets their receipt.
You periodically receive the settlement with the full breakdown: energy delivered, revenue, fees and taxes. No black boxes.
The cost of the electricity is borne by the holder of the supply and is reflected in the tariff to the user. We revisit the tariff when the cost changes, so that the network does not run at a loss without anyone noticing.
Charging per kWh is the most transparent for the user and the most common. Charging per unit of time makes sense in slow charging, where what is scarce is the bay and not the energy. And an occupancy fee, an extra charge when the car stays plugged in after it has finished, is what stops a rapid point being blocked for hours. The normal thing is to combine them, and the right combination depends on the type of network.
A closed network is only used by those who already know it. With interoperability your points appear in other platforms and apps, and drivers can start a session with their usual provider. For a public or semi-public network, that is the difference between single-digit occupancy and filling up.
The most frequent case and the worst resolved: an employee car park that also wants to serve visitors, or a hotel that wants to reserve the points for guests in high season. It is solved with user profiles and rules by time band, not by closing and opening the installation by hand.
Cargea is our app for drivers: they find the nearest available point, start the session with a QR code and pay from their phone, with access to the public network in Spain and Europe.
If you open your chargers to the public, they appear there. It is not just one more channel: it is demand that is already looking for somewhere to charge, at that moment and in that area.
The model changes depending on who uses the network and who owns the site. The operation adapts to both.
Availability of each point, completed and failed sessions, energy delivered, revenue and cost, and occupancy by time band. That is what the next decision is made with: whether the tariff should be adjusted, whether power is short in a particular band, or whether it makes sense to extend.
Management is about the network operating: tariffs, billing, user access, roaming and reporting. Maintenance is about the equipment working: monitoring, preventive, corrective and firmware. They are two different services and can be contracted together or separately. Most clients contract both, because a network that operates but goes down is of no use.
Yes. Providing a charging service is an ordinary activity and does not require being an electricity retailer. Article 4.2 of Spanish Royal Decree 184/2022 puts it plainly: the charging service «may be provided by any consumer». What that rule does impose is showing the price clearly and transparently before the session, together with the energy actually supplied, and sending the Ministry the location, characteristics and availability data for the points. What does need resolving properly is how the cost of the energy is shared between the holder of the supply and the users, and that is configured on the platform.
We do, if you contract the operation. The driver has a support channel and does not end up calling the hotel reception, the building manager or the neighbour on the third floor.
Yes. In the full operation model we set the price within the framework we agree with you and revisit it when the cost of energy changes. In the platform model you decide it directly.
Yes, with profiles and rules: residents, employees, fleet, customers or the general public, and with different terms by time band where needed. It is the usual arrangement in company car parks and in hotels.
Not a problem, as long as the equipment speaks the OCPP standard, which is the norm. We start with an audit of the state of the network and its configuration, and from there we take on the operation.
The network is yours and the equipment is yours. We hand over the session history and the configuration so that you can take it to another operator. An operating contract cannot be a cage.
Tell us how many points you have and who uses them. We will tell you which operating model fits and what it can return.
We reply within 10 minutes during working hours · info@evenergia.com
